Reference

What You Agree To When You Use bos67

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and how we handle withdrawals, disputes, and account access.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and payout conditionsAccount suspension and closureJurisdiction and local law
bos67 What You Agree To When You Use bos67
HOW WE OPERATE

How bos67 Handles Your Account and Data

Your account data, transaction history, and wallet information are handled under the conditions set out here. We keep records of DANA, OVO, and GoPay transactions for the period required by our operational obligations. You can request a copy of your account data or ask us to review a specific transaction at any time through the support channels above. Account security relies on your login credentials and any OTP verification step active on your account — do not share these with anyone.

Data Retention We retain your account and transaction records for the period our operational obligations require. You may request access to your records at any time by contacting support with your account details.
Cookie and Session Policy We use session cookies to keep your account logged in and to remember your wallet preference — DANA, OVO, or GoPay. You can manage cookie settings through your browser, though some account functions depend on session cookies being active.
Account Security Your account is protected by password authentication and OTP verification on login and withdrawal requests. If you suspect unauthorised access, contact us immediately so we can place a hold on your account.
Requesting Changes To update registered details — including your linked DANA, OVO, or GoPay wallet — submit a verified request through live chat or email. Changes to payout wallets require identity re-verification before they take effect.
TERMS CONTACT

How to Reach Us About These Terms

If any section of these terms is unclear, or if you need to raise a dispute or request a formal review of an account action, contact us directly. Our support team handles terms-related queries separately from general account help, so your concern reaches the right person faster. Players in Palembang and across Indonesia can reach us through any of the channels below.

Live Chat Start a live chat session from your account dashboard. For terms disputes or account review requests, select the 'Account & Policy' topic so your message is routed correctly.
Email Support Send a detailed message to our support address for written records of your query. We respond to terms-related emails with a case reference number you can track.
Account Help Centre The Help Centre inside your account covers common terms questions — wallet eligibility, withdrawal conditions, and account suspension steps — with written answers you can act on immediately.

Your Questions About These Terms, Answered

The questions below cover what we hear most often about account rules, wallet conditions, and what to do when something on your account does not match what these terms describe. If your question is not listed, live chat is the fastest way to get a direct answer.

Access depends on local law and is available where local law permits. We do not make eligibility representations for regions where local rules restrict online account activity.

DANA, OVO, and GoPay are the e-wallet options covered. Each transaction through these wallets is subject to the deposit and withdrawal conditions set out in the full terms above.

We notify you through your registered contact before changes take effect. Continuing to use your account after the update date counts as acceptance of the revised terms.

Contact support through live chat or email and select the 'Account & Policy' topic. Provide your account ID and the transaction reference so we can locate the record and respond with a case number.

We may suspend an account if we detect a breach of these terms, including fraudulent activity or identity discrepancies. Where possible we will notify you before suspension; in urgent cases a hold may be placed immediately.

Submit a wallet-change request through live chat or email with your verified account details. Changes to linked DANA, OVO, or GoPay wallets require identity re-verification before they are applied.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.